Supervises staff performing revenue cycle activities for pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling, appointment scheduling, check-in/out, health information management, JCAHO compliance, optimization of physician schedules, excellence in customer service and quality monitoring for multiple physician practices. Analyzes revenue-related information to identify trends and takes action to maintain or improve revenue performance, reduce no-shows, improve customer service scores, etc. Leads improvement efforts in front end processes. Proactively manages front office operations to support accessible, customer-friendly patient care and services in a safe environment at Augusta Medical Group.
Education:Experience:
Company Information:
Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.
Augusta Health opened in 1994 to continue a tradition of personalized care with small-town hospitality that began with predecessor hospitals in Staunton and Waynesboro. Today, our highly trained physicians and staff use state-of-the-art technology to provide top quality care with warmth and compassion. We offer many amenities so patients and families can be comfortable and close during difficult times Quick Stats for 2022 255 beds 225 active medical staff 2,450 employees 50 volunteers 74 hospice volunteers 59,573 emergency visits 10,324 admissions 892 babies delivered 549 new cancer patients 585,703 outpatient visits to Augusta Medical Group clinics 293,795 other Outpatient Registrations (this includes Home Health, Laboratory, Outpatient Surgery, Imaging, etc.) 61,166 Urgent Care Visits
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