Job Description

Overview: The position is responsible for providing excellent customer services to those customers, i.e. physician offices, ancillary departments within the Medical Center and the general public wishing to schedule outpatient procedures. Responsibilities: Provides Quality Outpatient Scheduling. Responds promptly to scheduling request. Obtains complete scheduling information in an accurate, efficient and professional manner. Performs the scheduling function by utilizing the scheduling computer system and other computer/manual systems. Compiles all information requested. Completes timely, accurate recording and reporting of information. Identifies potential problems and alerts appropriate resource. Initiates appropriate action to ensure needs are met. Consistently exhibits the ability to schedule multiple tests for a patient in a timely manner. Consistently determines proper scheduling requirements and/or limitations according to requested procedure. Schedules patients accurately in a timely and polite manner to ensure customer satisfaction. Maintains patient flow and utilization of the ancillary testing areas. Processes faxes when not scheduling patients in a timely manner. Effectively handles the customer’s request and keeps the pace of the call moving and manages call time effectively both in scheduling and switchboard. Communicates with various ancillary departments to ensure and accurate schedule and that all reports are properly distributed. Qualifications: Certifications: , Education: , Work Experience: Carle Health Company Overview:

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.

 

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Salary Range: The compensation range for this position is $18per hour - $29.13per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

Job Tags

Full time, Work experience placement, Local area, Shift work,

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